Product Recall Form
We are voluntarily recalling a variety of White Vein, Red Vein, and Super Indo kratom products that were sold between January 18th, 2018 and March 8th, 2018. We have identified a supplier as the source of Salmonella and have communicated that information to federal authorities, who will be taking appropriate action. We have suspended operations pending our internal quality audit. Please see more information below.
Recall Form
To facilitate the recall process, please complete this form for our records.
If you are participating in this recall and wish to receive a refund, please contact us using the form below.
URGENT – EXPANDED KRATOM PRODUCT RECALL
March 15, 2018
Recalled Product Identification
The recall has expanded to include WHITE VEIN powder and capsule products with the following descriptions:
|
Brand |
Product name |
Net Wt |
|
Kraken Kratom |
Maeng Da Thai Kratom Powder (White Vein) |
28 g, 56 g, 112 g |
|
Kraken Kratom |
White Vein Borneo Kratom Powder |
28 g, 56 g, 112 g |
|
Kraken Kratom |
White Vein Sumatra |
28 g, 56 g, 112 g |
|
Kraken Kratom |
White Vein Borneo Kratom Capsules |
28 g, 56 g, 112 g |
|
Phytoextractum |
White Maeng Da Powder |
28 g, 56 g, 112 g, 225g |
|
Phytoextractum |
White Borneo Powder |
28 g, 56 g, 112 g, 225 g |
|
Phytoextractum |
White Vein Sumatra |
28 g, 56 g, 112 g |
|
Phytoextractum |
White Maeng Da Thai Capsules |
28 g, 56 g, 112 g |
|
Left Coast Kratom |
Borneo Kratom Powder (White Vein) |
28 g, 56 g, 112 g |
|
Left Coast Kratom |
Sumatra Kratom Powder (White Vein) |
28 g, 56 g, 112 g |
|
Left Coast Kratom |
White Vein Borneo Kratom Capsules |
28 g, 56 g, 112 g |
Recalled WHITE VEIN powder products have any of the following LOT codes:
|
LOT 20180216 |
LOT 20180221 |
LOT 20180226 |
LOT 20180303 |
LOT 20180308 |
|
LOT 20180217 |
LOT 20180222 |
LOT 20180227 |
LOT 20180304 |
|
|
LOT 20180218 |
LOT 20180223 |
LOT 20180228 |
LOT 20180305 |
|
|
LOT 20180219 |
LOT 20180224 |
LOT 20180301 |
LOT 20180306 |
|
|
LOT 20180220 |
LOT 20180225 |
LOT 20180302 |
LOT 20180307 |
|
Affected RED VEIN powder products have the following descriptions:
|
Brand |
Product name |
Net Wt |
|
Kraken Kratom |
Red Dragon Kratom Powder |
28 g, 56 g, 112 g |
|
Kraken Kratom |
Red Vein Borneo Kratom Powder |
28 g, 56 g, 112 g |
|
Kraken Kratom |
Red Vein Sumatra Kratom Powder |
28 g, 56 g, 112 g |
|
Kraken Kratom |
Red Vein Thai Kratom Powder |
28 g, 56 g, 112 g |
|
Kraken Kratom |
Super Indo Kratom Powder |
28 g, 56 g, 112 g |
|
Phytoextractum |
Maeng Da Thai Kratom Powder (Horn Red) |
28 g, 56 g, 112 g |
|
Phytoextractum |
Red Dragon Kratom Powder |
28 g, 56 g, 112 g |
|
Phytoextractum |
Red Vein Borneo Kratom Powder |
28 g, 56 g, 112 g |
|
Phytoextractum |
Red Vein Sumatra Kratom Powder |
28 g, 56 g, 112 g |
|
Phytoextractum |
Red Vein Thai Kratom Powder |
28 g, 56 g, 112 g |
|
Phytoextractum |
Super Indo Kratom Powder |
28 g, 56 g, 112 g |
|
Left Coast Kratom |
Maeng Da Thai Kratom Powder (Horn Red) |
28 g, 56 g, 112 g |
|
Left Coast Kratom |
Red Dragon Kratom Powder |
28 g, 56 g, 112 g |
|
Left Coast Kratom |
Red Vein Sumatra Kratom Powder |
28 g, 56 g, 112 g |
|
Left Coast Kratom |
Red Vein Thai Kratom Powder |
28 g, 56 g, 112 g |
|
Left Coast Kratom |
Super Indo Kratom Powder |
28 g, 56 g, 112 g |
Recalled RED VEIN powder products have any of the following LOT codes (newly recalled lots listed in bold):
|
LOT 20180118 |
LOT 20180128 |
LOT 20180207 |
LOT 20180217 |
LOT 20180227 |
|
LOT 20180119 |
LOT 20180129 |
LOT 20180208 |
LOT 20180218 |
LOT 20180228 |
|
LOT 20180120 |
LOT 20180130 |
LOT 20180209 |
LOT 20180219 |
LOT 20180301 |
|
LOT 20180121 |
LOT 20180131 |
LOT 20180210 |
LOT 20180220 |
LOT 20180302 |
|
LOT 20180122 |
LOT 20180201 |
LOT 20180211 |
LOT 20180221 |
LOT 20180303 |
|
LOT 20180123 |
LOT 20180202 |
LOT 20180212 |
LOT 20180222 |
LOT 20180304 |
|
LOT 20180124 |
LOT 20180203 |
LOT 20180213 |
LOT 20180223 |
LOT 20180305 |
|
LOT 20180125 |
LOT 20180204 |
LOT 20180214 |
LOT 20180224 |
LOT 20180306 |
|
LOT 20180126 |
LOT 20180205 |
LOT 20180215 |
LOT 20180225 |
LOT 20180307 |
|
LOT 20180127 |
LOT 20180206 |
LOT 20180216 |
LOT 20180226 |
LOT 20180308 |
This letter is to inform you of an expanded voluntary recall of certain kratom-containing powder products because they have the potential to be contaminated with Salmonella. The recall is being expanded in response to additional product testing following the initial investigation. There has been one more confirmed positive finding of Salmonella associated with these kratom products.
Potential Risk:
Salmonella is an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Healthy persons infected with Salmonella often experience fever, diarrhea (which may be bloody), nausea, vomiting and abdominal pain. In rare circumstances, infection with Salmonella can result in the organism getting into the bloodstream and producing more severe illnesses such as arterial infections (i.e., infected aneurysms), endocarditis and arthritis.
What You Should Do:
- Do not consume products labeled with the above product descriptions and lot codes.
- Return all recalled product to PDX Aromatics. In order to receive a refund, please do the following:
- Visit the site you purchased from: http://krakenkratom.com/recall, http://phytoextractum.com/recall, or http://left-coast-kratom.com/recall to print a return label.
- Box recalled product separately from all other returns and label “Recalled Product”.
- The product must be listed above, with a lot code listed above.
- Return any potentially contaminated product to PDX Aromatics within 14 business days from the date listed on this letter.
What PDX Aromatics Will Do:
PDX Aromatics has identified a supplier in our supply chain as the source of Salmonella. The company has removed that supplier from our supply chain and all associated products from our facility. We have ceased distribution of products in order to perform a facility audit and have initiated a voluntary recall. Working in cooperation with the FDA, the company will destroy all recalled product upon return.
Company Contact Information:
If you have any questions about this issue, please contact PDX Aromatics at 503-850-9225, 9-5 PDT, Monday-Friday, or recall@pdxaromatics.com.
