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Product Recall Form

We are voluntarily recalling a variety of White Vein, Red Vein, and Super Indo kratom products that were sold between January 18th, 2018 and March 8th, 2018. We have identified a supplier as the source of Salmonella and have communicated that information to federal authorities, who will be taking appropriate action. We have suspended operations pending our internal quality audit. Please see more information below.

Recall Form

To facilitate the recall process, please complete this form for our records.

If you are participating in this recall and wish to receive a refund, please contact us using the form below.

  • Please enter each order number on a new line.
  • * Required Fields


URGENT – EXPANDED KRATOM PRODUCT RECALL

 

March 15, 2018

 

Recalled Product Identification

The recall has expanded to include WHITE VEIN powder and capsule products with the following descriptions:

Brand

Product name

Net Wt

Kraken Kratom

Maeng Da Thai Kratom Powder (White Vein)

28 g, 56 g, 112 g

Kraken Kratom

White Vein Borneo Kratom Powder

28 g, 56 g, 112 g

Kraken Kratom

White Vein Sumatra

28 g, 56 g, 112 g

Kraken Kratom

White Vein Borneo Kratom Capsules

28 g, 56 g, 112 g

Phytoextractum

White Maeng Da Powder

28 g, 56 g, 112 g, 225g

Phytoextractum

White Borneo Powder

28 g, 56 g, 112 g, 225 g

Phytoextractum

White Vein Sumatra

28 g, 56 g, 112 g

Phytoextractum

White Maeng Da Thai Capsules

28 g, 56 g, 112 g

Left Coast Kratom

Borneo Kratom Powder (White Vein)

28 g, 56 g, 112 g

Left Coast Kratom

Sumatra Kratom Powder (White Vein)

28 g, 56 g, 112 g

Left Coast Kratom

White Vein Borneo Kratom Capsules

28 g, 56 g, 112 g

 

Recalled WHITE VEIN powder products have any of the following LOT codes: 

LOT 20180216

LOT 20180221

LOT 20180226

LOT 20180303

LOT 20180308

LOT 20180217

LOT 20180222

LOT 20180227

LOT 20180304

 

LOT 20180218

LOT 20180223

LOT 20180228

LOT 20180305

 

LOT 20180219

LOT 20180224

LOT 20180301

LOT 20180306

 

LOT 20180220

LOT 20180225

LOT 20180302

LOT 20180307

 

 

Affected RED VEIN powder products have the following descriptions:

Brand

Product name

Net Wt

Kraken Kratom

Red Dragon Kratom Powder

28 g, 56 g, 112 g

Kraken Kratom

Red Vein Borneo Kratom Powder

28 g, 56 g, 112 g

Kraken Kratom

Red Vein Sumatra Kratom Powder

28 g, 56 g, 112 g

Kraken Kratom

Red Vein Thai Kratom Powder

28 g, 56 g, 112 g

Kraken Kratom

Super Indo Kratom Powder

28 g, 56 g, 112 g

Phytoextractum

Maeng Da Thai Kratom Powder (Horn Red)

28 g, 56 g, 112 g

Phytoextractum

Red Dragon Kratom Powder

28 g, 56 g, 112 g

Phytoextractum

Red Vein Borneo Kratom Powder

28 g, 56 g, 112 g

Phytoextractum

Red Vein Sumatra Kratom Powder

28 g, 56 g, 112 g

Phytoextractum

Red Vein Thai Kratom Powder

28 g, 56 g, 112 g

Phytoextractum

Super Indo Kratom Powder

28 g, 56 g, 112 g

Left Coast Kratom

Maeng Da Thai Kratom Powder (Horn Red)

28 g, 56 g, 112 g

Left Coast Kratom

Red Dragon Kratom Powder

28 g, 56 g, 112 g

Left Coast Kratom

Red Vein Sumatra Kratom Powder

28 g, 56 g, 112 g

Left Coast Kratom

Red Vein Thai Kratom Powder

28 g, 56 g, 112 g

Left Coast Kratom

Super Indo Kratom Powder

28 g, 56 g, 112 g

 

Recalled RED VEIN powder products have any of the following LOT codes (newly recalled lots listed in bold):

LOT 20180118

LOT 20180128

LOT 20180207

LOT 20180217

LOT 20180227

LOT 20180119

LOT 20180129

LOT 20180208

LOT 20180218

LOT 20180228

LOT 20180120

LOT 20180130

LOT 20180209

LOT 20180219

LOT 20180301

LOT 20180121

LOT 20180131

LOT 20180210

LOT 20180220

LOT 20180302

LOT 20180122

LOT 20180201

LOT 20180211

LOT 20180221

LOT 20180303

LOT 20180123

LOT 20180202

LOT 20180212

LOT 20180222

LOT 20180304

LOT 20180124

LOT 20180203

LOT 20180213

LOT 20180223

LOT 20180305

LOT 20180125

LOT 20180204

LOT 20180214

LOT 20180224

LOT 20180306

LOT 20180126

LOT 20180205

LOT 20180215

LOT 20180225

LOT 20180307

LOT 20180127

LOT 20180206

LOT 20180216

LOT 20180226

LOT 20180308

 

This letter is to inform you of an expanded voluntary recall of certain kratom-containing powder products because they have the potential to be contaminated with Salmonella. The recall is being expanded in response to additional product testing following the initial investigation. There has been one more confirmed positive finding of Salmonella associated with these kratom products.

 

Potential Risk:

Salmonella is an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Healthy persons infected with Salmonella often experience fever, diarrhea (which may be bloody), nausea, vomiting and abdominal pain. In rare circumstances, infection with Salmonella can result in the organism getting into the bloodstream and producing more severe illnesses such as arterial infections (i.e., infected aneurysms), endocarditis and arthritis.

 

What You Should Do:

  1. Do not consume products labeled with the above product descriptions and lot codes.
  2. Return all recalled product to PDX Aromatics. In order to receive a refund, please do the following:
  • Visit the site you purchased from: http://krakenkratom.com/recall, http://phytoextractum.com/recall, or http://left-coast-kratom.com/recall to print a return label.
  • Box recalled product separately from all other returns and label “Recalled Product”.
  • The product must be listed above, with a lot code listed above.
  • Return any potentially contaminated product to PDX Aromatics within 14 business days from the date listed on this letter.

 

What PDX Aromatics Will Do:

PDX Aromatics has identified a supplier in our supply chain as the source of Salmonella. The company has removed that supplier from our supply chain and all associated products from our facility. We have ceased distribution of products in order to perform a facility audit and have initiated a voluntary recall. Working in cooperation with the FDA, the company will destroy all recalled product upon return.

 

Company Contact Information:

If you have any questions about this issue, please contact PDX Aromatics at 503-850-9225, 9-5 PDT, Monday-Friday, or recall@pdxaromatics.com.

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